Terms & Conditions of Payment:
Monthly Hosting Payment :
Payment is due upon receipt of invoice monthly in advance. We require 100% of the payment on the 1st of each month. You have a 15 day grace period during which to make your hosting payment before your account automatically defaults & your website gets placed under a holding page.
In case of all packages we require one months notice period of cancellation. Payment is made for the month & the month will be worked out with proper hand over planned including move of website to new hosting provider.
Website Project Payments:
50% of the project price is required to book our time for the project to begin.
We will not launch the website without having this remaining 50% cleared into our account as per the proposed final website viewing session.
To encourage all of our projects to come in on time we set an end date & a date for payments, if your project is not launched 3 months from the date your deposit cleared and the project started you will incur a €150 project restart fee when you either restart OR move your project elsewhere.
Once your project has launched any changes that are requested and outside of the scope of the initial project will be charged at our hourly rate (currently €75 an hour) unless you are engaged in one of our monthly support packages in which case the fee will either be reduced or absorbed.
Final Project Payment:
The website design project delivery shall be completed upon receipt of the payment associated with delivery. Delivery may be accomplished by online payment gateway AIB Authipay or bank transfer, or by cheque. The client assumes all responsibility for the use and functionality of the web design project.
The client assumes all responsibility for the use and functionality of the web design project post launch and once ZEAL CREATIVE LTD receive full payment no refund will be issued.
ZEAL CREATIVE LTD does not warrant the functions contained in the web design project will be uninterrupted or error-free. The entire risk as to the quality and performance of the web design project is with the client.
In no event will ZEAL CREATIVE LTD be liable to the client or any third party for any damages, including but not limited to; service interruptions caused by Acts of God or any other circumstances beyond our control, any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this web design project, failure of any service provider, of any telecommunications carrier, of any internet servers, your site visitor’s computer or internet software, even if ZEAL CREATIVE LTD has been advised of the possibility of such damages.
The client agrees that the client is solely responsible for complying with such laws, taxes and tariffs, and will hold harmless, protect, and defend ZEAL CREATIVE LTD and its subcontractors from any claim, suit, penalty, tax or tariff arising from the client’s exercise of internet electronic commerce nationally and internationally.
ZEAL CREATIVE LTD takes no responsibility for the loss of sales, content, information or integrity of private data as a result of third parties gaining unauthorised access to the website in any manner, but will work on behalf of the client to help mitigate the damage caused by such an event.
ZEAL CREATIVE LTD are PCI Level 4 compliant and will never keep or share your payment information with third party providers or on our server. To View our certification of PCI Compliance click here
Terminating your package
Should you wish to end your hosting with us, the main thing that needs to happen is you’ll need to think about where your website will be living from now on. If you want to move to another hosting provider we can work together to make sure your website moves over as seamlessly as possible. We ask that you give us one calendar month notice before ending your hosting contract so that we can arrange for a move or we can safely load your website files onto a USB drive for you.
– There will be an admin charge for downloading & moving your site.
– Site download will be charged at €150 including your USB & all files.
– Domain Move will be charged at €75 from our end and you may incur a charge from your new hosting provider also, which we are not liable for.
Upgrading your Package
If you would like a little extra with your hosting package we offer the following add-ons:
– email marketing campaign, one per month.
– Marketing coaching, training & reviewing.
– Marketing management
– Landing page design & development (€95 per page for existing clients)