Terms & Conditions

Copyright and Trademarks

The client unconditionally guarantees that any elements of text, graphics, photos, videos, designs, trademarks or other artwork furnished to ZEAL CREATIVE LTD for inclusion for your web design project are owned by the client, or that the client has permission from the rightful owner to use each, and will hold harmless, protect and defend ZEAL CREATIVE LTD and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.

In the case where ZEAL CREATIVE LTD provides stock imagery, it is up to the client to ensure that a licence has been purchased by ZEAL CREATIVE LTD to use the image(s).

The client should also be aware that sometimes in place of licenced images, where a suitable image cannot be found, ZEAL CREATIVE LTD may use an unlicensed image for demo purposes. It is the responsibility of the client to change that image before the website goes live. At all times it is the client’s responsibility to ensure that all text, graphics, photos, videos, designs, trademarks and other artwork used on the website have licences or permission from the rightful owner of such work. ZEAL CREATIVE LTD will take no liability for consequences that arise from the use of such material.

Project Delivery

The website design project delivery shall be completed upon receipt of the payment associated with delivery. Delivery may be accomplished by online payment gateway AIB Authipay or bank transfer. The client assumes all responsibility for the use and functionality of the web design project. Where the client causes a delay in the delivery of the project, ZEAL CREATIVE LTD reserve the right to charge a fee for costs incurred.

The client assumes all responsibility for the use and functionality of the web design project. Where the client causes a delay in the delivery of the project, ZEAL CREATIVE LTD reserve the right to charge a fee for costs incurred.

Web Design Project Copyright

Original website content specifically requested by the customer and designed under work for hire shall be the intellectual property of the customer once final payment under this agreement and any additional charges incurred have been paid. Rights to stock photography, photos, graphics, source code, work-up files and computer programmes that are not specifically requested and designed under work for hire are not transferred to the client and remain the property of their respective owners. Ireland Website Design and its subcontractors retain the right to display graphics and other web design elements as examples of their work in their respective portfolios and to place a simple backlink to https://zeal.ie in the footer of the website stating “Powered by ZEAL”.

Pricing

All prices & discounts are indicative and subject to change without notice. Please check with ZEAL CREATIVE LTD to confirm a price.

Payments

Payments must be made promptly based on the agreed schedule. ZEAL CREATIVE LTD reserves the right to remove any web design project from viewing on the internet until final payment is made. ZEAL CREATIVE LTD reserve the right to put the project or website on hold if a scheduled payment is not made. Should this cause a delay of the project, it may be subject to a project restart fee. When a payment is overdue from the client and goes beyond a 30 day period, ZEAL CREATIVE LTD reserve the right to suspend or stop any services which are being provided to the client. This includes support, maintenance, marketing, hosting, domains and hosting of other websites owned by the client.

When a payment that is due is outstanding, we will notify the customer by telephone or email. Late payment or overdue payment will be subject to a fee and should we need to involve a debt collecting company to collect the payment on our behalf all associating costs will be passed on to the client. In the case of collection proving necessary, the client agrees to pay all fees incurred by that process.

Please pay on time. All payments will be made in Euro funds unless agreed upon in writing by both parties.

ZEAL CREATIVE LTD reserve the right to charge additional for any out of scope work or work that takes longer than expected.

ZEAL CREATIVE LTD unless otherwise stated only allows for one master round of revision for any work created. Additional revisions will be charged at a fixed price per revision.

Completion Date

ZEAL CREATIVE LTD and the client must work together to complete the web design project in a timely manner. We agree to work diligently to complete the web design project within the agreed upon time frame. The project does not officially begin until the client has provided all material needed after this ZEAL CREATIVE LTD will notify the client about planned dates of the beginning of the project. To ensure the project is kept on time, Ireland Website Design expects all feedback to be provided within 24 hours, that the client is available to meet to discuss the project, that the clients availability allows us to access them every day and any revisions from the client are reasonable within the given time frame e.g. one chance to revise the website home page, one chance to revise the website content, one chance to review the website structure etc. While working on a project,  ZEAL CREATIVE LTD needs to estimate when to deliver the project. This estimate is based

This estimate is based on previous experience of working on similar projects. OccasionallyZEAL CREATIVE LTD will underestimate the amount of work required in a project and therefore will not be able to meet an agreed deadline. In this case, a client agrees to hold harmless, protect and defend ZEAL CREATIVE LTD from any claim or suit arising from missing the agreed upon deadline. The client agrees that all deadlines, deliverable dates and time frames are estimates only.

Legal Notice

ZEAL CREATIVE LTD does not warrant the functions contained in the web design project will be uninterrupted or error-free. The entire risk as to the quality and performance of the web design project is with the client.

In no event will ZEAL CREATIVE LTD be liable to the client or any third party for any damages, including but not limited to; service interruptions caused by Acts of God or any other circumstances beyond our control, any lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this web design project, failure of any service provider, of any telecommunications carrier, of any internet servers, your site visitor’s computer or internet software, even if ZEAL CREATIVE LTD has been advised of the possibility of such damages.

The client agrees that the client is solely responsible for complying with such laws, taxes and tariffs, and will hold harmless, protect, and defend ZEAL CREATIVE LTD and its subcontractors from any claim, suit, penalty, tax or tariff arising from the client’s exercise of internet electronic commerce nationally and internationally.

 ZEAL CREATIVE LTD takes no responsibility for the loss of sales, content, information or integrity of private data as a result of third parties gaining unauthorised access to the website in any manner, but will work on behalf of the client to help mitigate the damage caused by such an event.

This Agreement

This agreement constitutes the sole agreement between ZEAL CREATIVE LTD and the client regarding this web design project.

Any additional work not specified in this contract must be authorised by a written request.

All prices specified in this contract will be honoured for 1 month from the date offered.

Acknowledgement of the agreement after that time will require a review of current pricing and new agreement. This agreement supersedes any prior written or oral agreements between the parties.

ZEAL CREATIVE LTD are PCI Level 4 compliant and will never keep or share your payment information with third party providers or on our server. To View our certification of PCI Compliance click here

HOSTING

How we will communicate 
We would love to communicate with you on any website queries to help@zeal.ie, especially any requests you have. This is a dedicated client only email address so has priority over our regular Ian & Clare email addresses.

How you will be updated about the work.
Unless there are any major updates needed (that require your site to be down for a period of time) or you personally have any changes or features to request, then you can rest assured that your site will be updated each month & remain as secure as possible. We will provide a quarterly report on updates & plugins that have been changed or updated, just for your records.  

Maintenance for updates after your 1 hour included in your package. 
Up to an hour per month support to ensure any minor tweaks to your website are taken care of. Additional updates will be quoted at €65 per hour.

Terminating your package
Should you wish to end your hosting with us, the main thing that needs to happen is you’ll need to think about where your website will be living from now on. If you want to move to another hosting provider we can work together to make sure your website moves over as seamlessly as possible. We ask that you give us one calendar month notice before ending your hosting contract so that we can arrange for a move or we can safely load your website files onto a USB drive for you.

– There will be an admin charge for downloading & moving your site. 

– Site download will be charged at €150 including your USB & all files.

– Domain Move will be charged at €75 from our end and you may incur a charge from your new hosting provider also, which we are not liable for.

– ZEAL creative reserves the right to remove any website files with immediate effect without warning.  

– Subscriptions without payment after 30 days will be placed under holding and will not be accessible until a balance is cleared including a 12% admin charge.